Find out how John Leishman, CEO and owner of Tursa Group, has leveraged telecommuting technology to provide unparalleled and high quality business process outsourcing services.
How does Tursa Group service work?
“The technology to allow people to telecommute is what they’re doing. It has been around for years. And it keeps getting simpler and more affordable. In some cases we provide the cloud-based, voice over IP phone solutions to clients to facilitate the routing of calls, wherever their outsourced staff member is.
And the other thing that we do is we also help the remote agent integrate into the culture of the organization so that that placement is really successful because that’s a key point that a lot of businesses miss out on is that “out of sight, out of mind” mentality. And so we actually put some strategies and software in place to make sure that there’s a constant flow of communication between all the remote agents and the organization.”
Tursa Group is a Business Process Outsourcing company for small and medium sized business throughout Canada and USA providing BPO services by assigning remote agents as it relates to social media, bookkeeping for organizations, financial reporting, IT support and helpdesk support – a whole variety of different services that small and medium sized businesses need.