How Tursa Group’s 5 Step Process Made A Huge Change In An Electric Company

In this video, Julie-Anne of De Jong of De Jong and Festa Electric Ltd. talks about the best change that they’ve made out of the 5 steps process of Tursa Group.

CARLY:

So Julie-Anne what would you say would be the best change that you’ve made out of the 5 Steps?

JULIE-ANNE:

Probably, using the Google Apps. We really didn’t know what Google Apps were for but using it now, just being able to just share documents right online and have everybody working on it at the same time, it’s made it so much easier to brainstorm together. And to just share documents really quickly. You have all your documents right on your Gmail, so like if you’re at home one day and you need something, you just log on to your Gmail from any computer. So, it’s just so much easier.

CARLY:

Have you noticed a cost savings with implementing the 5 Steps?

JULIE-ANNE:

I have like just in – just we’re having it more organized. I think it’s just saved a lot more time and it’s just you see what you’re spending each month, like with Zero, it’s a lot more organized that way.

And with like we witched over to VOIP phones through iTel and we find that to be much cheaper than the stuff that we’re using before and a lot of the times we were having with their phones and if I ever have a problem with our phone now, like iTel’s super easy to deal with and I just send them a quick email and they send an email back like within that day. It just makes it a lot faster.

CARLY:

Right.

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