James Lebed of Tursa Group provides discusses how remote agents can still work as an effective team in this video.
According to James, “The company I currently work for they’re great. We all work as a team. If I have a question with anything, I know I can go to anyone of the other remote agents for the answer or they’ll refer me to someone else who knows the answer.”
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Tursa Group is a Business Process Outsourcing company for small and medium sized business throughout Canada and USA providing BPO services by assigning remote agents as it relates to social media, bookkeeping for organizations, financial reporting, IT support and helpdesk support – a whole variety of different services that small and medium sized businesses need.