The Different Tasks Of A Remote Agent

John Barrett of Tursa Group describes in this video his current position as a remote agent.

John says, “I would describe it as as a customer service, accounting, and social media position.” Additionally, he also does some research depending on what his supervisor wants him to work with a priority.

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Tursa Group is a Business Process Outsourcing company for small and medium sized business throughout Canada and USA providing BPO services by assigning remote agents as it relates to social media, bookkeeping for organizations, financial reporting, IT support and helpdesk support – a whole variety of different services that small and medium sized businesses need.