July 2016 Corporate Newsletter

How To Avoid Having Your Computer Hacked

Yes, that’s correct, as demonstrated in the below video. 47 seconds is all it takes for a hacker to access a computer. Most people don’t realize how vulnerable their computers are to hackers who want to access and steal their personal information.  Something as simple as a weak password, not properly updating your computer, or using an unsecured internet connection can leave your computer open to people looking to take your info. Once a hacker has access to your computer there are a number of things they can do. They can access your banking info, emails or social media by using a keylogger software. They can take screenshots or photos of you using your webcam and more. We’ve provided a list of ways you can make yourself as secure as possible when online. For more information on keeping your computer secured, click here: http://www.tursagroup.com/how-to-avoid-having-your-computer-hacked/

Tursa Group’s Proactive Security & Maintenance package offers Patch Management, Managed Anti-Virus, and protection against hacker attempts all for $29.00 + tax per computer. Please contact us at [email protected] for more information.

How to Boost Your Cell Phone’s Battery Life

There’s really nothing worse than looking at your phone and realizing that your battery is about to die. Especially if you’re working and have full day of client’s to meet  up with and will soon have no way to contact them or check in with the office. We use our cellphones for so many things these days, emails, phone calls, directions, scheduling and wasting time. Here are some useful tips and apps you can use to boost your cellphone’s battery life today: http://www.tursagroup.com/how-to-boost-your-cell-phones-battery-life/

Proactive Helpdesk Service

Did you know that the amount of time an employee loses due to issues with their computers can be an average of 8.5 working days of downtime per year? That’s over a week and a half of productivity, sales, and wages gone simply because your employee is having trouble with their computers! On average an employee has 16 minutes of downtime per day because of things like viruses, errors, updates, etc.

How much money are you losing per year?

Our proactive helpdesk service makes sure your network is secure 24/7 and when there is an issue we are alerted by our monitoring software and can remotely access the computer to fix any issues before they become major headaches for your business.  We can monitor the health of your workstations and servers to make sure that your updates have installed, any malicious software is detected and removed, and your antivirus software and patches are updated as they come out. Our service will minimize downtime for you and your employees, which ensures that they are able to focus on what’s important, growing your business! Our Unlimited Remote Helpdesk package is only $29.00/workstation + tax per month for 24/7 computer monitoring and unlimited remote appointments as necessary.

For more information on how our proactive helpdesk service works, click here: http://www.tursagroup.com/proactive-helpdesk-service-3/

Windows 10 Free Upgrade Over July 29th, 2016

If you’re a Windows 7 or 8 user you have likely been receiving a number of popups over the last months and year to upgrade your operating system for free to Windows 10. Microsoft had said they would provide the upgrade for free for one year with the last day to do it will be July 29th, 2016. If you haven’t already upgraded to Windows 10, now is the time to take advantage of the free offer. If you wish to stay on Windows 7 or 8, that is fine too, but you will be paying for the Windows 10 license if you do decide to upgrade after July 29th. For more information on how you can upgrade, click here: http://www.tursagroup.com/windows-10-free-upgrade-over-july-29th-2016/

Have a Question?

If you would like more information on our corporate services please find us online on Facebook or on our website at tursagroup.com. You can reach us by email at [email protected] or by phone at 1-800-985-3853.

The Different Tasks Of A Remote Agent

John Barrett of Tursa Group describes in this video his current position as a remote agent.

John says, “I would describe it as as a customer service, accounting, and social media position.” Additionally, he also does some research depending on what his supervisor wants him to work with a priority.

All video blogging and editing services are performed by Tursa Group. Go to
http://www.TursaGroup.com/Videoblogging to learn more.

Tursa Group is a Business Process Outsourcing company for small and medium sized business throughout Canada and USA providing BPO services by assigning remote agents as it relates to social media, bookkeeping for organizations, financial reporting, IT support and helpdesk support – a whole variety of different services that small and medium sized businesses need.