WHAT IS BPO?

BPO, or Business Process Outsourcing, refers to the method of outsourcing certain business procedures to a third-party – that might be payroll administration, accounting, billing or any bookkeeping, customer help desks or call centers, telemarketing, web design, development and maintenance, search engine optimization and social media marketing; the list is endless. The advantages of this is a greater opportunity to concentrate on core tasks within the company, freeing up time usually spent on administrative duties. Companies also enjoy reduced costs associated with in-house staff, such as office space, computer equipment and stationery. Thanks to the latest technology in file-sharing, VOIP telephones, and cloud-based file storage, there are a wide array of business procedures that can be efficiently and expertly outsourced.  The four fields of service we offer are:

Benefits of BPO

Outsourcing is not about what you can subtract from a business, it’s about what you can add.  BPO transforms existing processes to make them leaner, smarter and faster, and all ...

Cost Savings

Tursa Group offers a unique edge in terms of cost savings, since we utilize a new concept in outsourcing called ‘expat-shoring’. This implies all the benefits of nearshoring (geography, lower ...