About Our Service:
Chat Beacon focuses on turning visitors into leads. Our Live Chat agents are a lot like virtual assistants that proactively engage every visitor on our client’s websites. There are a number of chat software companies that can add chat features to websites but only a few will provide a complete chat solution. Our Live Chat agents have been specially selected from our team based on their superior writing, typing, and comprehension skills. This virtually ensures clear, concise and prompt interactions. We use standard response templates that improve reply accuracy, speed and agent productivity.
Our Live Chat software will integrate with salesforce, Contactually, Ontraport, insightly, Infusionsoft and Hubspot software. With the click of a button information is quickly imported from the Live Chat lead on the clients website right into their CRM or other software so it’s easy to track, manage, and keep organized. Live Chat has automated daily, weekly and monthly reporting, rating statistics, 3 or more Pro active chat invitations per visitor, chat box colors, email links at bottom or chat box/ reports. Logos on reports.
Our billing occurs at the end of each month. You will be charged for the use of our software plus the number of engaged chats answered by our representatives. We offer a FREE 30 day trial. After that, a credit card will need to be kept on file for any ongoing services. We require 30 days notice to cancel our services, after the FREE trial period.
You will be provided with the html code for our Live Chat software that can be added to any website. You will also be provided with any necessary usernames and passwords to access the software. This information will be delivered via e-mail. If you have any questions about our service or need support please email [email protected]
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