Proactive Helpdesk Service

Did you know that having just one slow computer in a workplace can cost a business owner an average of $1,200.00 per year in wages for that single employee? Our proactive helpdesk service makes sure your network is secure 24/7. For a fraction of the above cost per computer, we can monitor the health of your workstations and servers to make sure that your updates have installed, any malicious software is detected and removed, and your antivirus software and patches are updated as they come out. Our service will minimize downtime for you and your employees, which ensures that they are able to focus on what’s important, growing your business!

When we are alerted to an issue on a monitored Workstation or Server, it creates a ticket in our software and we will notify you right away to schedule an appointment with one of our remote technicians to resolve the issue.