Are you looking for ways to improve your relationships and customer service with your clients? Do you want a system that keeps track of client request whether it’s by phone call, tweet, email or live chat? Zendesk is a software that allows you to provide the very best customer service to each one of your clients. The easy to use software also lets you mark tasks for follow up so nothing is missed and allows you to work in multiple tickets at one time. The software also analyzes employee performance to see how quickly a response has been provided and how it compares to similar companies.
Website – Zendesk.com