Tursa Group has been established since 2002. We have serviced over 4000 + Companies across Canada and the USA and have performed over 200 000 + Service calls (not including Support Tickets). We currently have staff in Toronto, Vancouver, Calgary, Kelowna, Halifax, Victoria, Prince George, Vancouver, Grande Prairie, Nanaimo, Russia, and Mexico. We operate 7 days per week. We have one of the best company cultures that we are aware of. We gave up our “Physical Office”in Calgary 10 years ago. We have a virtual company and pick the best staff that we can, irrespective of geography. We enjoy challenging the status quo and we are constantly “curious”. Learning new ways of doing existing processes, trying new cutting edge ideas and learning from the ensuing process so that we can pass those learnings on to our Clients. We have  Helpdesk staff, Call Center staff and Onsite Technicians.


We are a Technology Partner that takes the time to understand what your goals and plans are for your Organization. We then build a road map that leverages technology to help you achieve those goals. We provide Peace of Mind to C-Level Executives and increase employee productivity with our creative solutions. We also help companies migrate from Desktop Applications to SaaS applications with a proven methodology. We work with you as a CIO, and Strategic Partner to ensure that your Organization has a forward thinking Technology Strategy.

If you are looking for an IT Partner that thinks outside the box and challenges the status quo, then look no further and give us a call for a conversation and coffee.

John Leishman
Managing Director
John Leishman
Managing Director
Lori Larson
Chief Executive Officer

John started up the Company in 2002. Tursa has evolved over the years into a cutting edge Managed Services Provider that also offers Business Process Improvement Services. His experience in a variety of industries can be leveraged to help your Company.

Daniel Collett
Chief Technical Officer

Daniel has been with Tursa since 2003. There is no problem too difficult for Daniel to solve. His easy going demeanor belies a razor sharp understanding of technology and an ability to come up with innovative solutions to complex problems.

Fernando Murray
Virtual Facilitator & Consultant

Fernando is a seasoned business consultant who has been helping organizations to develop leadership and facilitation skills since 2000. Fernando has been developing virtual approaches to support remote work among teams, and training managers, educators, facilitators and consultants to work virtually. Being an active member of the international Association of Facilitators (IAF) and the Association for Experiential Education (AEE), Fernando is
connected with Professional Facilitation Networks in different cultures and countries.

Corporate Services Associate

In 2014 Cecilia joined our company as a CSR. Her quick wit, excellent customer service skills and ability to learn new software has made her a great addition to our team.

Remote Service Technician
Lori Larson
Chief Executive Officer

Lori has been with the Company for over 11 years. What does she do? Well just about everything! She is the only person we know that can successfully juggle 17 balls, make sure customers and staff are happy and she does it all with a big smile and an enviable amount of patience.

Client Relations Manager

James has been with the company since 2009. He is one of 3 CSR's that work on our team. He is our Customer Client Relations Manager, and helps with a variety of internal projects. His sense of humour keeps us laughing all day long.

Mike Baldock
Solutions Architect

Mike is a seasoned business person who has been helping companies with technical solutions since 2000. From online marketing, to software selection to coming up with innovative solutions to different challenges that his customers have faced, Mike has been instrumental in providing a positive ROI when leveraging technology at his Customers workplaces.

Remote Service Technician

With over a decade of IT Support, Sergio joined us in September 2016. His extensive experience in previous Helpdesk Roles has had a positive impact on the quality of support to our clients.

Remote Service Technician

Bledi is our newest technician to join our family, although it feels like he's been with us for years. He's quickly become a very valueable member, with 10 years of support behind him to assist our clients

Jeff joined our family in early 2017 as one of our Remote Support Computer Technicians. He has 3 decades of IT Support that he brings to our company.

Technical Support Assistant
Technical Support Assistant

David brings a varied background to his role as Technical Support Assistant. His many skills are an asset to Tursa Group and our Clients.

David brings a varied background to his role as Technical Support Assistant. His many skills are an asset to Tursa Group and our Clients.

Jack of All Trades

Carly has been with Tursa for 8 years. She took a hiatus to have two beautiful children, and is now back with us part time. Carly helps us with any projects that we throw her way. She is a fast learner and her engaging personality makes her popular with our Customers.


Elise is the person that makes sure our finances are all in order. She loves a challenge and is learning about how technology is helping to automate bookkeeping and compliance work.

Onsite Technicians

  • Jesse

  • Paul

  • Garth

  • Jeebs

  • Graham

  • Kevin

  • Jeebs

  • Jack

  • Jesse

  • Jason

  • Damien

  • Robert

  • Tony

  • Bob

  • Malcolm

  • Way

  • Brent


  • Jazz

  • Alex

  • Kirill

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