Managed Services

we provide tailored managed solutions that most business's depend on.

Designed to reduce your costs, increase your productivity and mitigate your business risks, We partner with you as your Virtual IT Department – allowing you to focus on running your business, not your technology.


our managed services offer

3 core benefits

for your organisation

Piece of Mind

Support where you need it

an improved infastructure at lower cost

our managed services include







3rd Party Application Support

Monitoring & Notifications

Goverance & Compliance

Unlimited Remote Help Desk Support

Network and Server Management

Cybersecurity Protection

Data Backup Management & Recovery

Secure Remote Access for your Employees

Scheduled Preventative Maintenance


Data & Voice


Different business's have different needs.  

We bring a personal touch to IT to solve technology problems and provide quality service.

peace of mind

Business Continuity - We will develop a business continuity plan for your Company. In the event of a disaster, our plan will allow your Company to keep servicing your customers. 

Data Backup - We will put in place an onsite AND offsite data backup plan to ensure that no data is lost.

Dark Web Monitoring - We will leverage the Dark Web monitoring platform to be alerted to when your email addresses and passwords are being auctioned off on the dark web. We can allow you to be pro-active in changing passwords before your information is compromised.

Virus and Malware ProtectionWe monitor your Servers, Desktops and Laptops for suspicious activity and utilize anti virus and anti malware software to neutralize threats.

Intrusion Detection - We monitor your Network for hacker attempts and neutralize them before they have a chance to "brute force" their way in to your Network.

support where you need it

Less time spent self troubleshooting technology - Our response times are very good. We will generally respond to inquiries for help within five minutes and book a time that is compatible for your staff to be helped. Let our experienced technicians efficiently diagnose and rectify any software and hardware issues that your employees are having, 7 days per week.

Less time spent doing double data entry -  We will help you leverage software to integrate disparate systems. We will also understand if there is an opportunity to use Artificial Intelligence and Robotic Process Automation to eliminate manual data entry altogether, which reduces administrative costs.

More time spent doing their work - Tursa Group will minimize any downtime due to technology, so that your Company staff can stay productive, day in and day out.

AccessibilityWe will help put in Cloud based solutions so that your staff have access to the information and data that they need to make decisions, wherever they might be.

an improved infastructure at lower cost

Business Process Efficiency AuditWe will track how the data flows through your Organization and identify bottlenecks and inefficient processes.

Technology Roadmap We will then build a Roadmap to roll out improvements throughout the Organization in a systematic and planned roll out. 

Change Management - We will work with your staff to give them the support and training they need with their new tools. 

Provide real time Key Performance Indicators - We will work with Exectuives to build what KPIs are important and then leverage the right technology tools to deliver this information in near real time. 

Decrease Accounts Receivable (Increases Cashflow) - Increasing the velocity of the data through an Organization, enables your Company to invoice faster which decreases your Day Sales Outstanding and increase your cash in the bank.

the 3 phases of a successful Transition


Make a plan

  • Inform all stakeholders

  • Perform a review of existing system(s)

  • Identify Transition Requirements


  • Backup

  • Trial Transition

  • Testing & Configuration

  • Training

  • Go Live


prepare for implementation

go live