IT Support Edmonton | Tursa Group

We deliver 99.9% uptime with our local Edmonton IT support services to give your organization a competitive edge in your industry.

Why Edmonton Businesses Choose Our IT Support

Local Technicians Available 7 Days/Week

Edmonton based on-site and remote IT support, that include 15-minute remote response times and under 1-hour dispatch.

Custom IT Solutions that Scale

Flexible per-seat monthly plans, plus custom plans that promote growth by utilizing technology.

vCIO Strategy & Roll‑out Support

Virtual CIO delivers infrastructure planning, budgeting, and project implementation/roll out.

True Unlimited IT Support

No limits or surprise fees on remote IT support. Just fixed monthly fees to keep you in control.

Our Core IT Support Services in Edmonton

Cybersecurity (NIST‑Level)

IT Support

  • Patch management, firewalls, intrusion detection, 27/4 system monitoring and more.

Phishing Simulations + Security Training

IT Support

  • Monthly training videos plus tests
  • Phishing simulations powered by Phishing Box

Dark Web Credential Monitoring

IT Support

  • Continuous scans on the dark web for stolen credentials getting sold and exposed

Cloud Support & Migration

IT Support

  • Secure cloud adoption and company performance optimization

Disaster Recovery & Backup

IT Support

  • Daily automated cloud and local backups
  • Business continuity plan in the event a disaster takes place

Endpoint Protection & EDR

IT Support

  • Next-gen antivirus, device encryption and ransomware defense
  • Isolate threats before they can make an impact

24/7 Remote Monitoring & Threat Response

IT Support

  • RMM platforms catch issues before they escalate
  • 24/7 nonstop system monitoring

Email Security

IT Support

DMARC, SPF, DKIM, BIMI setup to further prevent phishing and social engineering

IT Support Edmonton for Every Industry

Our IT support services can be optimized for every industry in Edmonton. Some specific industries we are most familiar with include:


Healthcare

  • Ensure HPPA compliance and patient personal data security
  • Maintain 99.9% uptime for your systems and platforms

Construction

  • Assist with Procore/ Knowify/ other job‑costing systems
  • Provide rugged device support and secure remote site connectivity

Law & Legal

  • Maintain high uptime for billing systems
  • Fast response IT support for accurate billable hours

Non-Profits

  • Budget-friendly support tailored to tight budgets
  • Flexible services and seat options

Oil & Gas

  • Support industry tools including job costing software optimization
  • Secure critical infrastructure and field connectivity

Retail

  • Optimize POS systems
  • Prevent downtime at checkout and protect your business with real time threat monitoring

Finance

  • Increased security against phishing and ransomware
  • NIST‑aligned cybersecurity to protect client data

SMBs

  • Scalable IT infrastructure and cloud adoption
  • Proactive tech support tailored to business your business

Why Tursa Group Is Trusted in Edmonton

Testimonials

Our Company’s IT Support Facts

Focus on Your Core Business: 

When outsourcing your IT to Tursa Group, you can go back to growing and supporting your business.

Guaranteed Peace of Mind: 

Let our company handle your cybersecurity so you comply with insurance and industry standards.

Saves You Time: 

Stop spending time trying to solve your IT issues yourself. Our 15 minute response times saves you the time and headache. 

Reduced Downtime: 

By increasing your uptime, your employees can continue working without disruptions.

FAQ: Edmonton IT Support

Our cybersecurity services comply with the NIST (National Institute of Standards and Technology) security framework.

Backups typically occur every 8 – 12 hours depending on the backup type.

We utilize tools such as Webroot, Keseya, Microsoft and other tools that can be found here.

Just one of our Edmonton IT support technicians can handle up to 150 seats very efficiently. If you feel as though you need additional support we can provide you with someone on-site.

Hours For Inquires
7am-6pm MST Mon-Fri
8:30am-12:30 pm MST Sat-Sun

[email protected]
1-800-985-3853