Network IT Support in Edmonton
Our network support services in Edmonton helps your organization avoid system slowdowns and outages. We help build your IT network infrastructure from the ground up that fits your company. Looking for an IT assessment? Contact our team for an in depth analysis on your current IT set up!
Network Support
Network Support For Your Edmonton Business
Our network support services ensure your Edmonton based organization remains operational and secure through various technologies and IT services.
About Us
Why Is Network Support Important?
Our network support services in Edmonton enhance productivity and optimize your workflow to increase efficiency in within your company.
Edmonton Network Support
What Our Computer Network Support Services In Edmonton Can Provide
End To End Network Management
A slow network can disrupt your workflow. We help Edmonton businesses increase their productivity by decreasing network outages and slowdowns. Our end to end network support increases your network speed, increases your network uptime, and increases your network security.
Here are some of the services included in our computer network services:
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Network health monitoring
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Network security
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Performance checks
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24/7 network monitoring services
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Network consultations
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Disaster recovery services
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Business continuity plans
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Network infrastructure design
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Hardware Procurement
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Cloud computing support
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Threat detection and isolation
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Dark web monitoring
Our fully managed IT services in Edmonton provide a more comprehensive list for keeping your network secure, running smoothly, and efficiently.
Computer Security Services
As cyber risks evolve, it’s important to team up with a network company in Edmonton that can keep up and provide your organization with proper security measures.
When choosing Tursa Group, our network security professionals offer a full suite of security services to monitor and protect your network from risks. Our network security services include:
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Cyber security planning and management
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Network security implementation
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Threat detection and response
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Monthly cyber security awareness training for your employees
Our company follows a “cyber security first” approach to protect your network, and your business.
24/7 Network Monitoring
Many companies in Edmonton and across Alberta trust our network services to keep their operations running smoothly and securely.
Our network services offer 24/7 proactive monitoring and threat isolation to detect and eliminate potential threats before they can harm your company.
Our support technicians provide support 7 days a week of support to help assess and determine vulnerabilities.
Our network support team typically responds within 15 minutes for remote requests, and our onsite technicians can be deployed within 1 hour for optimal support.
Patch Management and Hardware Procurement
Our network services in Edmonton provide your organization with proactive maintenance for your operating systems. We ensure your network is built using the latest technology for increased speed, uptime, and security.
Your network will be updated and backed up on a regular basis so your network never falls behind and disrupts your company’s workflow.
Our Other IT Services
Increased Efficiency
Eliminate Downtime, Decrease Support Tickets
Your business's uptime and security is our number one priority. Our company goes above and beyond to ensure your business is equipped with the services and technology for enhanced operations. We have helped businesses decrease support tickets by 90% and IT overhead costs by up to nearly 50%. We are more than happy to provide case studies at your request to prove our services.
Increased Efficiency
Optimized IT For Business Growth
Our network support services in Edmonton have been proven to decrease costs and downtime. Our team of network support specialists ensure your network is built to handle sensitive data and communications. We strive to decrease your IT costs while increasing security measures and network longevity. Our company takes measures seriously, and can provide top executive help from our CEO or Founder to ensure your needs are met and your business remains healthy.
Why Us
Predictable Monthly Network Support Costs
Our Edmonton network support allows your organization to take back control of your monthly spending. When choosing to partner with Tursa Group, you can expect:
Monthly Contacts
Our monthly network support contracts allow you to be in full control of where you spend your money. No long term contracts, or hidden fees. Only predictable, low commitment monthly network support service costs.
Onboarding Process
When partnering with Tursa Group for network support, you can expect an assigned vCIO to help set your company up with the services and tools you need for success. Whether you’re setting up a new office location, or you’re looking to improve your company’s uptime, our network support services can be custom designed for your business needs.
Personalized IT Network Strategies
Our network support services in Edmonton provide your company with room for growth.
By handling your network issues through a tailored plan, we can remediate recurring IT issues. Our network services ensure your IT infrastructure is built to handle growth within your organization and is aligned with your business goals.
Advantage of Tursa Group
We provide perdicatbale monthly costs and offer more services than most other network support companies in Edmonton. Our remote response times are typically within 15 minutes, and we can dispatch onsite network support services within 1 hour of your call.
5 stars on Google
Over the past 20+ years, Tursa Group has gained a great reputation across Canada and the United States. Our goal is to provide quality network support in Edmonton along with great customer service.
Testimonials
What Our Clients Say
"We've been using Tursa Group for 4 years now - it's been a tremendous asset to our business knowing that any IT issues or concerns are immediately dealt with knowledgeable experts. Their service is great and I haven't waited more than 5 minutes for a response to any question."
T.M.
Consulting Company
Frequently Asked Questions
FAQs
What's the difference between IT support and network support?
What's the difference between the two? Your company should choose IT support if your business is having issues with devices, and application problems. You should choose network support when your organization is having connectivity issues, security risks, slow data transfers, or needs 24/7 monitoring of network systems. Our managed IT services handles all your issues, from network support, cyber security, to IT support.
What does network support do?
Network support from from an IT company ensures your network is monitored, cyber secure, running effectively, and connected with limited downtime. Network support services keeps everyone in your company connected to applications and company data whether being in the office or in a remote location.
How do IT companies keep my network secure?
Most IT companies use monitoring/threat detection software that monitors your networks 24/7. If a threat is detected, it will be isolated by removing the infected network from your other systems to contain the attack from spreading.
Hours For Inquires
7am-6pm MST Mon-Fri
8:30am-12:30 pm MST Sat-Sun