IT Support Calgary
Ensuring High Quality IT Support In Calgary Since 2002
Not sure where to start with your IT strategy? Our experienced consultants will work with you to develop a tailored IT roadmap that aligns with your business goals.
Elevate your business with professional IT support in Calgary AB. Our team of experts are committed to delivering reliable, secure, and scalable IT solutions that empower your business to thrive in today's fast-paced digital landscape. Contact us today to discuss your IT needs and discover how our Calgary IT support services can drive your success.
Expert IT Support in Calgary | Keeping Your Business Thriving
In today's digital age, a reliable IT infrastructure is the lifeblood of your business. We understand the critical role technology plays in your success and are dedicated to providing seamless IT solutions tailored to your unique needs.
Why Choose Our IT Support Services in Calgary?
When it comes to IT support, experience, responsiveness, and a proactive approach matter. Here's why we're your go-to technology partner:
Our strong community ties in Calgary make us an integral part of the local business landscape. We're always just a call away, ready to provide on-site assistance, ensuring prompt issue resolution.
Our array of IT support services spans a wide range, encompassing network management, cybersecurity, responsive helpdesk support, and adaptable cloud solutions. We serve as your versatile IT partner.
Our monitoring systems maintain a constant watch over your IT infrastructure, operating 24/7. This proactive approach enables us to swiftly detect and rectify potential issues before they disrupt your business operations.
Our team comprises certified IT professionals with extensive experience and in-depth knowledge. They bring a wealth of expertise to every project, guaranteeing you receive top-tier support and solutions.
Already Have An IT Support Team?
If your business already has an in-house IT support team, but you're looking to cut costs and free up more time, you might be interested in our co-managed IT support service. We work alongside your IT support team in Calgary, while providing your business with top of the line software.
Our IT Support Services In Calgary
Proactive and constant network security monitoring, intrusion detection, and advanced threat management to confidently protect your business. Helps businesses keep critical systems, intellectual property, customer data, employees, and guests safe from ransomware, phishing, malware, and other cyberattacks.
We provide tailored IT support solutions in Calgary that most businesses depend on. We bring a personal touch to IT to solve computer problems and provide quality service.
We extend your team to give your organization options by providing strategic advice, technological expertise, software and tools & personnel, where and when its needed.
Our teams have the knowledge and expertise to help our clients transform digitally to increase value for their customers and employees.
We equip professionals with the skills set required to thrive in the new world of digital collaboration, helping you and your team to explore this new terrain, overcome the challenges, and take full advantage of virtual settings.
20+ Years Of Industry Experience
Excellence In Operational Quality
100% Satisfaction Guaranteed
Consistently High Client Ratings
Fair & Predictable IT Investment
Our Managed IT Services Include:
3rd Party Application Support
Monitoring & Notifications
Governance & Compliance
✔️ Unlimited Remote IT Help Desk Support
✔️ Network and Server Management
✔️ Cybersecurity Protection
✔️ Data Backup Management & Recovery
✔️ Secure Remote Access for your Employees
✔️ Scheduled Preventative Maintenance
✔️ Data & Voice
At Tursa Group You Can Expect...
Peace of Mind
Business Continuity - We will develop a business continuity plan for your Company. In the event of a disaster, our plan will allow your Company to keep servicing your customers.
Data Backup - We will put in place an onsite AND offsite data backup plan to ensure that no data is lost.
Dark Web Monitoring - We will leverage the Dark Web monitoring platform to be alerted when your email addresses and passwords are being auctioned off on the dark web. We can allow you to be proactive in changing passwords before your information is compromised.
Virus and Malware Protection - We monitor your Servers, Desktops and Laptops for suspicious activity and utilize antivirus and antimalware software to neutralize threats.
Intrusion Detection - We monitor your Network for hacker attempts and neutralize them before they have a chance to "brute force" their way in to your Network.
IT Support When You Need It
Less time spent self troubleshooting technology - Our help desk response times are very good. We will generally respond to inquiries for help within five minutes and book a time that is compatible for your staff to be helped. Let our experienced technicians efficiently diagnose and rectify any software and hardware issues that your employees are having, 7 days per week.
Less time spent doing double data entry - We will help you leverage software to integrate disparate systems. We will also understand if there is an opportunity to use Artificial Intelligence and Robotic Process Automation to eliminate manual data entry altogether, which reduces administrative costs.
More time spent doing their work - Tursa Group will minimize any downtime due to technology, so that your Company staff can stay productive, day in and day out.
Accessibility - We will help put in Cloud based solutions so that your staff have access to the information and data that they need to make decisions, wherever they might be.
An Improved Infrastructure At A Lower Cost
Business process efficiency audit - We will track how data flows through your organization and identify bottlenecks and inefficient processes.
Technology roadmap - We will then build a Roadmap to roll out improvements throughout the Organization in a systematic and planned roll out.
Change management - We will work with your staff to give them the support and training they need with their new tools.
Provide real time key performance indicators - We will work with Executives to build what KPIs are important and then leverage the right technology tools to deliver this information in near real time.
Decrease accounts receivable (increases cash flow) - Increasing the velocity of the data through an organization, enables your company to invoice faster which decreases your day sales outstanding and increases your cash in the bank.
What Our Clients Say About Us
The best IT company I’ve ever dealt with. We have been using Tursa Group for about 10 years and have fully contracted all of our IT services, including server management, web services and backups to this group. The service we receive from Tursa Group puts our minds at ease as we know that not only is our system protected and monitored but the advice and on-the-spot assistance we receive is amazing. I would never hesitate to recommend this organization for any IT needs for your home or business.
Electrical Services Company Calgary
Helpdesk Support Hours
8:00 AM to 5:00 PM MST, 7 days a week for Server emergencies.
We have staff answering our phones from 7:00 AM to 6:00 PM MST Monday to Friday, and 8:30AM to 12:30 PM Saturday/Sunday