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IT Company Edmonton

Expert Local IT Support: Fast, Secure, and Scalable IT Solutions

Tursa Group offers 7 days a week of unlimited remote IT support and on-site support paired with cybersecurity to ensure your business remains operational.

  • Remote help desk response in 15 minutes

  • On-site dispatch in under an hour across Calgary

  • Coverage and support 7 days/week, 363 days/year

Who Benefits From Calgary IT Support?

Our IT support services are intended for any business looking to decrease support tickets and increase efficiency through technology. Here's who we support:

  • SMBs looking for professional IT without the cost of full-time IT staff

  • Companies that need fast, reliable IT and technical support

  • Businesses wanting to pair helpdesk support with cybersecurity services.

IT Support Calgary

Why IT Support For Your Calgary Business Is Important

Cyber threats like ransomware and email fraud are increasing. Calgary businesses need proactive support like ours to ensure secure and uninterrupted operations.

Why Choose an IT Support Company In Calgary

When choosing to out source your IT support to a company like Tursa Group, having local IT technicians can help improve your production through local area insights.

Helpdesk Support

IT Support

  • Remote and on-site assistance available 7 days/week

  • 15 minute response times

Cybersecurity (NIST Framework)

IT Support

  • Patch management, policy configuration, and compliance aligned with NIST standards

  • Includes network firewall management, intrusion detection, and vulnerability scanning

  • Security awareness training

Hardware & Software Asset Management

IT Support

  • Tracking of all devices, licenses, and software deployments optimized for compliance, and lifecycle management

Endpoint Protection & EDR

IT Support

  • Deployment of next-gen antivirus and endpoint detection & response (EDR) tools

  • Monitor device behavior and block ransomware, malware

  • Comprehensive coverage across desktops, laptops, mobile devices & tablets

Phishing Simulations & Cyber Training

IT Support

  • Simulated phishing campaigns

  • Custom training for employees that include educational awareness videos

Remote Monitoring & Management

IT Support

  • RMM for real-time monitoring, scripting, patching, and remote repair

  • Supports mobile device management and automated remediation with Kaseya tools

Data Backup & Recovery

IT Support

  • Automatic cloud-based backups and secure restore workflows

  • Regular backup integrity checks to ensure data security

Email Authentication

IT Support

  • Setup of SPF, DKIM, DMARC, BIMI records to prevent email spoofing and phishing

Secure Remote Access & Screen Sharing

IT Support

  • Encrypted remote support with MFA to maintain tight security during remote access

24/7 System & Account Monitoring

IT Support

  • OS, server, and network monitoring with real time alerts

  • Issues are flagged and resolved proactively via RMM platforms

Dark Web Monitoring

IT Support

  • Continuous scans for breached credentials getting sold or exposed on the dark web

IT Consulting & Strategic Advice

IT Support

  • Advice on infrastructure upgrades, cloud migrations, compliance readiness, and ROI-focused hardware/software purchases

Is IT Support Necessary?

IT support is necessary to ensure your organization remains operational. When outsourcing your IT support, you can rest assured that your IT and cybersecurity is in good hands and avoid the headache of fixing internal issues yourself.

Questions To Ask Before Outsourcing IT Support

Learn about the different questions you should ask yourself and your prospective MSP.

IT support for every industry in Calgary

We offer our IT support to various businesses and industries. Some industries we have become most familiar with include:

IT Support Testimonials

"The Tursa Group consistently provides fast and effective service. We particularly like Tursa’s continuity – by having the same people provide our IT support over time the Tursa Group has developed a good working relationship with us, where they understand our needs and our IT system and can consistently provide efficient and effective IT support."

Tiro, Law Firm Calgary

IT Support Calgary

Customized IT Support with Cybersecurity Built-In

Your vCIO will:

  1. Conduct a no-cost IT & security audit

  2. Build and execute a technology roadmap

  3. Install monitoring agents and security tools

  4. Review metrics and update plans regularly

Phishing Simulations

We provide phishing simulations using Phishing Box to test your employees awareness.

NIST Audits

We provide your organization with a in-depth cybersecurity audit followed by the NIST framework,

Cyber Security Training

We ensure your employees are up to date and aware of ongoing cyber threats through educational videos.

Our Process

Our Process For A Smooth Transition To Outsourced IT Support

Make a Plan

  • Inform all stakeholders

  • Review existing systems

  • Identify transition requirements

Prepare For Implemenation

  • Backups

  • Trial transition

Go Live

  • Testing and configuration

  • Training 

  • Go live

Frequently Asked Questions

Additional IT Services:

Some further information on our IT support services in Calgary.

Hours For Inquires

7am-6pm MST Mon-Fri

8:30am-12:30 pm MST Sat-Sun

Info@tursagroup.com

1-800-985-3853

Areas We Serve

We proudly provide IT support services in Calgary and the following areas:

  • IT support in Airdrie

  • IT support in Banff

  • IT support in Beiseker

  • IT support in Calgary

  • IT support in Canmore

  • IT support in Chestermere

  • IT support in Cochrane

  • IT support in Crossfield

  • IT support in Diamond Valley

  • IT support in Foothills County

  • IT support in High River

  • IT support in Irricana

  • IT support in Langdon

  • IT support in Longview

  • IT support in Nanton

  • IT support in Okotoks

  • IT support in Redwood Meadows

  • IT support in Rocky View County

  • IT support in Wheatland County

  • IT support in MD of Bighorn No. 8

  • IT support in Strathmore

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