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managed IT support Services

IT Support Services

We Provide Tailored Managed IT Support Services and Solutions That Your Business Depends On

Designed to reduce your costs, increase your productivity, and mitigate your business risks. We partner with you, allowing you to focus on running your business and not your technology.

Why Choose Tursa?

  • Expertise: Our team of certified IT professionals brings 20+ years of experience and expertise to every project.

  • Tailored Solutions: We don't believe in one-size-fits-all. Our solutions are customized to meet your unique business requirements.

  • Proactive Maintenance: We monitor your systems 24/7, to detect issues before they become consequential.

  • Scalability: Whether you're a startup or an enterprise, our services grow with you.

  • Cost-Effective: Outsourcing your IT support to us is cost-effective, eliminating the overhead of maintaining an in-house IT team.

Give us a call to set up a ZERO commitment consultation. 

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Seamless IT Support

At Tursa Group, we're committed to delivering the IT solutions that drive your success. Empower your business with our IT support services that enhance efficiency, security, and productivity.

We stay one step ahead by monitoring your systems 24/7, addressing issues before they impact your business.

Our IT Support Services and Solutions Include:




Cyber Security



Monitoring & Notifications

3rd Party Application Support

Governance & Compliance

Unlimited Remote Help Desk Support

Network and Server Management

Cybersecurity Protection

Data Backup Management & Recovery

Secure Remote Access for your Employees

Scheduled Preventative Maintenance


Data & Voice

We Bring A Personal Touch To IT Support To Solve Technology Problems.

Not Sure What You Need?

Different business' have different needs.  

Peace of mind

Business Continuity

We will develop a business continuity plan for your Company. In the event of a disaster, our plan will allow your Company to keep servicing your customers. 

Data Backup

We will put in place an onsite AND offsite data backup plan to ensure that no data is lost.

Dark Web Monitoring

We will leverage the Dark Web monitoring platform to be alerted when your email addresses and passwords are being auctioned off on the dark web. We can allow you to be proactive in changing passwords before your information is compromised.

Virus and Malware Protection

We monitor your Servers, Desktops and Laptops for suspicious activity and utilize antivirus and antimalware software to neutralize threats.

Intrusion Detection

We monitor your Network for hacker attempts and neutralize them before they have a chance to "brute force" their way in to your Network.

Support where you need it

Less time spent self troubleshooting technology

Our response times are very good. We will generally respond to inquiries for help within five minutes and book a time that is compatible for your staff to be helped. Let our experienced technicians efficiently diagnose and rectify any software and hardware issues that your employees are having, 7 days per week.

Less time spent doing double data entry

 We will help you leverage software to integrate disparate systems. We will also understand if there is an opportunity to use Artificial Intelligence and Robotic Process Automation to eliminate manual data entry altogether, which reduces administrative costs.

More time spent doing their work

Tursa Group will minimize any downtime due to technology, so that your Company staff can stay productive, day in and day out.


We will help put in Cloud based solutions so that your staff have access to the information and data that they need to make decisions, wherever they might be.

An improved infrastructure at lower cost

Business process efficiency audit

 We will track how data flows through your organization and identify bottlenecks and inefficient processes.

Technology roadmap

We will then build a Roadmap to roll out improvements throughout the Organization in a systematic and planned roll out. 

Change management

We will work with your staff to give them the support and training they need with their new tools. 

Provide real time key performance indicators

We will work with Executives to build what KPIs are important and then leverage the right technology tools to deliver this information in near real time. 

Decrease accounts receivable (increases cash flow)

Increasing the velocity of the data through an organization, enables your company to invoice faster which decreases your day sales outstanding and increases your cash in the bank.

The 3 Phases Of A Successful IT Transition


Make A Plan

  • Inform all stakeholders

  • Perform a review of existing system(s)

  • Identify Transition Requirements


Prepare For Implementation

  • Backup

  • Trial Transition


Go Live

  • Testing & Configuration

  • Training

  • Go Live

Our IT Support Services and
Solutions Tools Include:

Cyber Security Software Tech Stack.png

Our IT Support Service Technology Partners

Streamline Your Business With The Best IT Support Services

IT Support For Your Business

Our responsive helpdesk team is just a call or click away. We provide rapid assistance for your employees' IT issues, ensuring minimal downtime and maximum productivity.

Ready To Take Action?

Contact our support team today to start customizing your IT service plan. Let us manage your technology, so you can manage your business

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