Meet The Team
Tursa Group has been established since 2002. We have serviced over 4000 + Companies across Canada and the USA and have performed over 200 000 + Service calls (not including Support Tickets). We currently have staff in Toronto, Vancouver, Calgary, Kelowna, Halifax, Victoria, Prince George, Vancouver, Grande Prairie, Nanaimo, Russia, and Mexico. We operate 7 days per week. We have one of the best company cultures that we are aware of. We gave up our “Physical Office”in Calgary 10 years ago. We have a virtual company and pick the best staff that we can, irrespective of geography. We enjoy challenging the status quo and we are constantly “curious”. Learning new ways of doing existing processes, trying new cutting edge ideas and learning from the ensuing process so that we can pass those learnings on to our Clients. We have Helpdesk staff, Call Center staff and Onsite Technicians.
We are a Technology Partner that takes the time to understand what your goals and plans are for your Organization. We then build a road map that leverages technology to help you achieve those goals. We provide Peace of Mind to C-Level Executives and increase employee productivity with our creative solutions. We also help companies migrate from Desktop Applications to SaaS applications with a proven methodology. We work with you as a CIO, and Strategic Partner to ensure that your Organization has a forward thinking Technology Strategy.
If you are looking for an IT Partner that thinks outside the box and challenges the status quo, then look no further and give us a call for a conversation and coffee.
John started up the Company in 2002. Tursa has evolved over the years into a cutting edge Managed Services Provider that also offers Business Process Improvement Services. His experience in a variety of industries can be leveraged to help your Company.
Chief Executive Officer
Lori has been with the company since 2007. What does she do? Well just about everything! She is the only person we know that can successfully juggle 17 balls, make sure customers and staff are happy and she does it all with a big smile and an enviable amount of patience.
Chief Technical Officer
Daniel has been with Tursa since 2003. There is no problem too difficult for Daniel to solve. His easy going demeanor belies a razor sharp understanding of technology and an ability to come up with innovative solutions to complex problems.
Client Relations Manager
James has been with the company since 2009. He is one of 3 CSR's that work on our team. He is our Client Relations Manager, and helps with a variety of internal projects. His sense of humour keeps us laughing all day long.
Virtual Facilitator & Consultant
Fernando is a seasoned business consultant located in Nelson, BC, who has been helping organizations to develop leadership and facilitation skills since 2000. Fernando has been developing virtual approaches to support remote work among teams, and training managers, educators, facilitators and consultants to work virtually.
Corporate Services Associate
In 2014 Cecilia joined our company as a CSR. Her quick wit, excellent customer service skills and ability to learn new software has made her a great addition to our team.
Remote Service Technician
With over a decade of IT Support, Sergio joined us in September 2016. His extensive experience in previous Helpdesk Roles has had a positive impact on the quality of support to our clients.
Remote Service Technician
Bledi is our newest technician to join our family, although it feels like he's been with us for years. He's quickly become a very valuable member, with 10 years of support behind him to assist our clients
Remote Service Technician
Jeff joined our family in early 2017 as one of our Remote Support Computer Technicians. He has 3 decades of IT Support that he brings to our company.
Technical Support Assistant
David brings a varied background to his role as Technical Support Assistant. His many skills are an asset to Tursa Group and our Clients.
Torin had a great 'can-do attitude' which has not only served our clients well, but has shown the rest of the Tursa team how versatile he can be. He tackles anything that's thrown his way, and has grown his programming skills very quickly since joining us in early 2021.
Our company philosophy is about leading by example. We use cloud based technology and software to run our business. We feel it is important to have a balanced work/life ratio. This means not working more than 40 hours per week, and if you can reduce the workweek to 35 hours per week, we would consider you a progressive Organization.
We believe that family is more important than business and we can show you how to create a better work/life balance for you and your employees.
We believe in treating all our associates in the way we would want to be treated, this includes vendors, customers and staff. This simply means we strive to treat everyone fairly and with compassion, empathy and dignity.
We have a passion for Technology. Call us today at 1-800-985-3853 to have a conversation with John Leishman to discuss your organization's long term goals.