We Provide Tailored Managed IT Services and Solutions That Your Business Depends On
Our managed IT services are designed to reduce your costs, increase your productivity, and mitigate your business risks. We partner with you, allowing you to focus on running your business and not your technology.
Why Choose Tursa’s Managed IT Services?
- Expertise: Our team of certified IT professionals brings 20+ years of experience and expertise to every project.
- Tailored Solutions: We don’t believe in one-size-fits-all. Our solutions are customized to meet your unique business requirements.
- Proactive Maintenance: We monitor your systems 24/7, to detect issues before they become consequential.
- Scalability: Whether you’re a startup or an enterprise, our services grow with you.
- Cost-Effective: Outsourcing your IT support to us is cost-effective, eliminating the overhead of maintaining an in-house IT team.
Seamless IT Support
At Tursa Group, we’re committed to delivering the IT solutions that drive your success. Empower your business with our IT support services that enhance efficiency, security, and productivity.
Our Managed IT Services and Solutions Include:
Telephony
Communication
Network Operations
3rd Party Application Support
Cloud
Cyber Security
Monitoring & Notifications
Governance & Compliance
We Bring A Personal Touch To IT Support To Solve Technology Problems.
Not Sure What You Need?
Different business’ have different needs. Get a free IT consultation below.
Peace of mind
Business Continuity
We will develop a business continuity plan for your Company. In the event of a disaster, our plan will allow your Company to keep servicing your customers.
Data Backup
We will put in place an onsite AND offsite data backup plan to ensure that no data is lost.
Dark Web Monitoring
We will leverage the Dark Web monitoring platform to be alerted when your email addresses and passwords are being auctioned off on the dark web. We can allow you to be proactive in changing passwords before your information is compromised.
Virus and Malware Protection
We monitor your Servers, Desktops and Laptops for suspicious activity and utilize antivirus and antimalware software to neutralize threats.
Intrusion Detection
We monitor your Network for hacker attempts and neutralize them before they have a chance to “brute force” their way in to your Network.
Support Where You Need It
Less time spent self troubleshooting technology
Our response times are very good. We will generally respond to inquiries for help within five minutes and book a time that is compatible for your staff to be helped. Let our experienced technicians efficiently diagnose and rectify any software and hardware issues that your employees are having, 7 days per week.
Less time spent doing double data entry
We will help you leverage software to integrate disparate systems. We will also understand if there is an opportunity to use Artificial Intelligence and Robotic Process Automation to eliminate manual data entry altogether, which reduces administrative costs.
More time spent doing their work
Tursa Group will minimize any downtime due to technology, so that your Company staff can stay productive, day in and day out.
Accessibility
We will help put in Cloud based solutions so that your staff have access to the information and data that they need to make decisions, wherever they might be.
An improved IT infrastructure at lower cost
Business process efficiency audit
We will track how data flows through your organization and identify bottlenecks and inefficient processes.
Technology roadmap
We will then build a Roadmap to roll out improvements throughout the Organization in a systematic and planned roll out.
Change management
We will work with your staff to give them the support and training they need with their new tools.
Provide real time key performance indicators
We will work with Executives to build what KPIs are important and then leverage the right technology tools to deliver this information in near real time.
Decrease accounts receivable (increases cash flow)
Increasing the velocity of the data through an organization, enables your company to invoice faster which decreases your day sales outstanding and increases your cash in the bank.
The 3 Phases Of A Successful IT Transition
1
Make A Plan- Inform all stakeholders
- Perform a review of existing system(s)
- Identify Transition Requirements
2
Prepare For Implementation- Backup
- Trial Transition
3
Go Live- Testing & Configuration
- Training
- Go Live
Our Managed IT Services Tools Include:
Contact Us for IT Support:
Our managed IT services can be offered anywhere across North America through remote IT support. Although we also provide on-site IT support in Vancouver BC, Prince George BC, Calgary AB, Edmonton AB, Toronto ON, Mississauga ON, Brampton ON, Halifax NS, Bend OR, and Portland OR. If you’re looking for on-site IT support in a city not listed, let us know and we will come up with a plan that works for you.